WORKING
Your Team Has Good People Doing the Wrong Kind of Work.
I help leadership teams align so the business stops running through the owner.
GENIUS
You’ve built a capable team.
But something’s off.
Work feels harder than it should. Meetings stall. Delegation doesn’t stick. Execution takes more effort than the plan suggested it would.
Most of the time, the issue isn’t effort or talent, it’s alignment. Good people are doing the wrong kind of work, and that creates friction that quietly drains the team and keeps too much weight on the owner.
I’ve been the leader carrying too much and I know what it takes to stop.
I’m Justin Shaffer, a Pinnacle Business Guide. I work with leadership teams to bring clarity, direction, and structure so leaders can stop spinning and start moving forward with purpose. Working Genius is one of the most practical tools I use to make that happen.
How It Works
Assess
Every team member takes the Working Genius assessment.
A simple tool developed by Patrick Lencioni that identifies the type of work that energizes each person and the type that drains them.
Map
Together, we map your team’s results.
To see where natural energy lives and where gaps and overlaps create friction, this is where real insight happens.
Align
We use what we learn to make practical changes.
Adjusting roles, rethinking how meetings run, improving how work gets handed off, so the team operates with less drag and the owner carries less alone.
What Changes After a Working Genius Workshop
People stop dreading the parts of their job that never fit them in the first place.
Delegation actually works because it’s based on how people are wired, not just who’s available.
The owner stops being the bottleneck, not by stepping back, but because the team steps up.
Meetings get sharper because people know what role they play in the work.
The business scales with less friction and less dependence on any one person.
The Working Genius Workshop Includes
- Working Genius assessment for every team member
- A facilitated half-day session with your leadership team
- Team Genius Map showing energy alignment, gaps, and friction points
- Actionable next steps for role clarity, delegation, and team structure
- Follow-up summary document for ongoing reference
FAQ
Who is this for?
Leadership teams at growing businesses, typically 4 to 15 people, where the owner is still too involved in day-to-day execution and the team feels the friction but can’t name the cause.
How is this different from other personality assessments?
Working Genius isn’t about personality. It’s about the type of work that gives you energy versus the type that drains you. That distinction makes it immediately actionable, you walk out of the session with changes you can make that week.
How long does the workshop take?
A typical session runs about half a day. That includes reviewing individual results, mapping the team, and building a plan for what to adjust.
What if we've already done DiSC or StrengthsFinder?
Great, those tools tell you how people communicate and what they’re good at. Working Genius answers a different question: what kind of work energizes each person? It layers on top of what you already know and fills a gap those tools don’t address.
Do you facilitate this in person or virtually?
Both. The format depends on your team’s setup and what will create the best environment for open conversation.
Stop Guessing Why Good People Aren’t Performing
Most of the time, the issue isn’t talent, it’s alignment. A Working Genius workshop gives your team the language and the clarity to fix it.
Not sure if this is the right fit? Schedule a 15-minute call and I’ll help you figure that out.